COVID PROTOCOL

We have implemented these protocols for the health and safety of all our customers and staff. Thank you for complying with the health & safety protocols!


Front door pickup with pre-pay [e-transfer] service available
• Mandatory mask requirement as per Toronto by-law 541-2020 / 2 meter social distancing enforced
• Maximum customers in shop: 6 customers
• Maximum time in shop: 30 minutes when there is an outdoor line-up
• In shop hand sanitizer stations [70%+ isopropyl alcohol] and towel wipes available
• Safety protocol for staff to use hand sanitizer [70%+ isopropyl alcohol] before & after handling of showcase objects and during checkout
• Safety protocol for customers to use hand sanitizer [70%+ isopropyl alcohol] before & after handling of showcase objects
• Regular cleaning of countertops and display surfaces
• Winter months: radiant heating is used and not forced air system to minimize any possible aerosol virus transmission through the air / Summer months: air conditioning is turned off when customers are in the shop

 For the latest FIGU Covid Information : Covid Vital Info from FIGU Switzerland